ATPL

Services · Cloud and infrastructure

Your servers, watched and kept online.

For businesses whose website or platform must stay up without an in-house sysadmin. We monitor, patch, back up and tune your servers, and we answer when something goes wrong.

16
Years building technology
2014
Centralised cloud reporting since

No sysadmin

No sysadmin on the payroll

Patches wait, disks fill up, and the person who knew the passwords left.

Hand over a server
  • Down

    The site went down on a Sunday and nobody knew until a customer called on Monday.

  • Patch

    The server has not been updated since it was set up, and the SSL certificate expired last month.

  • Spike

    Traffic spikes during a campaign, and the server falls over exactly when it matters.

Someone answers

Watch, patch, back up, answer

Managed servers with a human on the other end of the alert.

  • Patching and security updates

    Operating system, web server and runtime updates applied on a schedule, with a maintenance window agreed with you.

  • Backups and restores

    Daily backups kept off the server, and a restore tested on a schedule so the backup is more than a file name.

  • Performance under load

    Caching, database tuning and capacity planned before campaigns, the way Riser’s site is kept online through its high-traffic periods.

  • Certificates, DNS and mail

    TLS renewals, DNS records and transactional email deliverability looked after, because these are what expire quietly.

Primary deliverable

Ships with the engagement

Live brief

01 · Lead outcome

Monitoring with a person behind it

Uptime, resource and error alerts that reach an ATPL engineer, with a response you can hold us to.

  • 01Patching and security updates
  • 02Backups and restores
  • 03Performance under load
  • 04Certificates, DNS and mail

How it ships

Stabilise, then schedule

First month is cleanup. After that, the boring rhythm that keeps sites up.

  1. watch/01

    Understand

    We audit the server: versions, open ports, backups, certificates and who has access, and report what we found in plain language.

  2. watch/02

    Design

    A monthly plan for what gets monitored, patched and backed up, with response times stated for each kind of alert.

  3. watch/03

    Build

    The first month fixes the audit findings and installs monitoring; after that the work is routine and reported.

  4. watch/04

    Stay

    This service is the staying: a monthly report, a named engineer and a phone that is answered, as Loginfotek and Riser have had.

In production

“Their expert server management has ensured that our website operates seamlessly, even during high traffic periods. Their dedication to security and reliability is truly commendable.”
Dhawal AgarwalRiser

Chosen for the job

Node.js · PHP · Laravel · Python

Decide the shape

Managed server support

Response times, what is included monthly, and taking over another vendor’s box.

Server management includes monitoring, operating-system and software patching, backups with tested restores, certificate and DNS upkeep, performance tuning and a person to call when something breaks. ATPL provides this monthly for clients such as Loginfotek and Riser, whose platforms it keeps online.

ATPL quotes server management monthly, after an audit of what is running and how critical it is; the hosting bill stays in your own provider account. A single web server is the smallest arrangement, and platforms with databases and queues are priced on their parts.

Yes. Most server management engagements at ATPL begin with an audit of a server someone else built: versions, access, backups and certificates. The first month fixes what the audit finds, and routine management starts from there.

If capacity is planned before the spike, yes. ATPL has kept Riser’s website online through its high-traffic periods by sizing the server, adding caching and watching it during the campaign, rather than discovering the limit from the outage.